Your First Massage

Let yourself go completely

Stretch and close your eyes. Confident, gentle, and professional, your massage therapist works to untangle knots and relax your muscles one by one, until your body is in a state of total wellness.  

The massage experience is one of relaxation and we want you to enjoy it to its fullest. Read the information below to get the most out of your visit.  

Good to know

Reserve the right massage for you

Take the time to consider what you want to get out of your massage – do you want a moment of deep and complete relaxation, or do you want your massage therapist to work on a specific problem area? Review our massage page to choose the right experience for you, and then be sure to make a reservation either online or by phone. If you review our massage page and are still unsure, feel free to call our Customer Service Centre and one of our agents can provide you with a recommendation to help you make your choice. 

The day of your massage

On the day of your visit, arrive 15 minutes before your appointment to sign in and fill out your health questionnaire. If you have made a reservation for the thermal experience as well, you can enjoy it before and/or after your massage. 

The massage rooms

The massage therapist assigned to you will come find you in the relaxation lounge to direct you to your massage room. Once you set foot inside, you will be immersed in an atmosphere of relaxation. You will be welcomed by soft background music, subdued lighting, a warmth in the air, and the scent of the essential oil you have chosen. Everything will be in place to allow you to experience a moment of pure bliss. Make yourself at home and let yourself go completely.  

What to wear

Although we recommend removing your clothes to enjoy your massage, we respect the choice of our guests who prefer to keep their undergarments on. Remember, you will be covered at all times by a sheet to respect your privacy, and only the part of your body to be massaged will be uncovered.

Personalize your experience

To enhance your experience, you can personalize your massage by choosing from among three essential oils and opting for either silence or ambient background music. Choose from among sweet orange, eucalyptus, or lavender. Each carries its own properties that contribute to your overall well-being during the massage.  

Properties of essential oils

Sweet orange: soothing, astringent, vivifying, restores the skin’s brightness

Eucalyptus: antioxidant, anti-inflammatory, alleviates rheumatism and muscle injuries, improves respiratory condition

Lavender: calming, soothing, improves sleep, reduces anxiety and stress

During your massage

To draw the maximum benefit from your massage, we recommend you speak with your massage therapist throughout. Don’t be afraid to ask questions, identify your pain, express your specific needs, and ask them to adjust the pressure they are applying. By regularly expressing your needs, your expectations will be better understood by the professional for your satisfaction.  

Practical information

Preventative Measures 

Your health and well-being are our number one priority. We are closely following the recommendations of public health officials and we are holding ourselves to the highest standards in the industry.  

We’ve implemented several preventative measures to ensure you have a safe and relaxing experience before, during, and after your massage. All our employees, including our massage therapists, have undergone training regarding cleaning, sanitation, hand hygiene, and respiratory etiquette.  

Your massage therapist is now required to wear a mask. They will thoroughly wash their hands before beginning your massage. We are also taking extra measures to sanitize massage rooms in between guests.  

Read more about our preventative measures. 

Massage therapists

All massage therapists at Thermëa are members of a professional association in Manitoba and as such can issue receipts for insurance purposes.  

Reservations

In an effort to create a contactless experience, all guests must reserve their massage in advance either online or by phone. Payment will be required at the moment of booking with a credit card (MasterCard or Visa). A reservation for a massage does not include access to the thermal experience. For more information, and to read our cancellation policy, please see our conditions of sale 

Please note:  for gratuity purposes, we ask you to provide an exact amount of cash since money exchanges will not be available for the time being.

State of health and medication intake 

If you take medication or have certain health conditions, it may be best to avoid therapeutic treatment. We recommend that all our guests seek personalized medical advice from their physician before reserving a massage. Prior to receiving a massage, we ask guests to fill out and sign a health form as a means of certifying that you have declared any health conditions. It is possible that your massage therapist will ask for a note from your health care provider. 

Pregnant women

The Mom-to-be massage is offered only to women who are at least three months into their pregnancy. Additionally, essential oils are not recommended for women who are pregnant or breastfeeding.  

With or without the thermal experience

You can benefit from a massage even if you do not wish to access the thermal experience.  

Insurance

We invite you to inquire about your coverage with your insurance company before reserving your massage.  

Minimum age

Access to the spa and massages is limited to people aged 16 or older.

Book your massage

A massage as a gift, what a great idea!

Treating your loved ones by letting them be pampered at the spa is the idea of the century. Purchase a gift certificate for a massage in just a few clicks or at the spa boutique. You’ll be spreading joy to your loved ones!!