Spa etiquette

Thermëa's code of conduct

For everyone’s wellbeing!

In order to provide you with the best relaxation experience Thermëa asks its guests to follow this code of conduct during their relaxation getaway:

  • Because our site is a place to relax and restore internal balance and so that everyone can enjoy an optimal relaxation experience, we ask that you please respect the whisper and silence rules at all times, except in designated social area and special events where we inform guests that the silence rule is lifted.
  • To preserve the atmosphere of relaxation, guests may wear only bathing suits and bathrobes on the site.
  • Guests must wear sandals, a shirt or bathrobe covering the shoulders or upper body in our restaurant.
  • For hygienic reasons, please use a towel at all times to sit on in our dry saunas.
  • Our establishment is proud to offer a non-smoking environment, including a ban on e-cigarettes, vaping and cannabis.
  • Behaviour deemed inappropriate will not be tolerated (i.e. exaggerated displays of affection, aggressive behaviour towards our staff or other guests, intoxication due to alcohol or other drugs, including cannabis).
  • We request no cell phone cameras in changing rooms for the privacy of all our guests.
  • For safety reasons, glass containers are not allowed on the site.
  • The site is reserved to 16 years and over. Guests aged 16 and 17 must present an identification card to access the site.

We reserve the right to ask you to leave the premises if spa etiquette is not respected, without any compensation on our part. In some cases, this may lead to forbidden access to the site in the future.

Please note

We are not responsible for any lost, forgotten, damaged, or stolen personal items, either on the site or in your locker or car.

Since we cannot control changing weather conditions, electrical outages or water main breaks, no compensation will be given in the event that our baths and saunas are closed due to unforeseen circumstances.

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