We ask that you please bring the following with you to the spa:
Should you wish to enhance your spa experience further, we do recommend packing reading material, lip balm, sunscreen for sunny days and warm hats for chillier ones.
You may leave all your other personal belongings behind. We’ll happily take care of towels, robes and everything else.
Starting at the reception with automatic doors and digital check-in, the majority of your experience will be contactless to ensure proper distancing.
Once you enter the spa and begin the thermal experience, you will be invited to discover an array of rituals—the most famous being the Aufguss.
The sound of the gong beckons you. Follow the reverberating tone to the sauna and embark on a journey to elsewhere. Your thermal experience access allows you to experience an array of rituals free of additional charges. Discover ancient traditions adapted and transformed to be true to our own roots. Allow yourself to be entranced by this dance of vapour.
Getting a massage is a special experience. We want to ensure that you get the most out of your moment of relaxation, which is why we’ve compiled a list of everything you need to know.
Please note: for gratuity purposes, we ask you to provide an exact amount of cash since money exchanges will not be available for the time being.
Meals, drinks, gifts, rituals… pay for it all with your electronic wristband!
On the day of your visit, you will be given an electronic wristband to open your locker. The wristband is also used to pay for your purchases on site. This not only helps to keep you safe by reducing contact and providing you with a touchless experience, it also allows you to leave your wallet safely in your locker.
For more information on how the electronic wristbands work, see the Guarantee & pre-authorization section of our conditions of sale.
Our goal is to provide each and every one of our guests with a safe haven where they feel free to unwind, find their strength, and feel fortified. In order to ensure that everyone has the experience they deserve, we ask our guests to follow our code of conduct.
You have a lot on your mind – that’s why you booked a visit to the spa! It’s also why you forgot one of your spa essentials at home. No worries! Simply stop by our boutique to pick up what you need.