Receiving a body care treatment is an experience of relaxation and we want you to enjoy it to the fullest. Here’s some helpful information to help you get the most out of your treatment.
Take the time to consider what you want from your treatment – are you looking for a moment of pure relaxation, or do you have a specific issue that you’d like to address? Review our body care treatments to choose the right experience for you, and then be sure to make a reservation either online or by phone. If you’re still unsure, feel free to call our Customer Service Centre and one of our agents can provide you with a recommendation to help you make your choice.
On the day of your visit, head to our relaxation lounge 15 minutes before your appointment to fill out your health questionnaire. If you have made a reservation for the thermal experience as well, you can enjoy it before and/or after your treatment. The choice is yours.
Your esthetician will meet you in the relaxation lounge to take you to your treatment room. Once you set foot inside, you will be immersed in a calming atmosphere. You will be welcomed by soft background music, subdued lighting, a warmth in the air, and the scent of the essential oil you have chosen. Everything will be in place to allow you to experience a moment of pure bliss. Make yourself at home and let yourself go completely.
Although we recommend removing your clothes to enjoy your treatment, we respect the choice of our guests who prefer to keep their undergarments on. Remember, you will be covered at all times by a sheet to respect your privacy, and only the part of your body to be massaged will be uncovered.
To offer you top-quality care, we use products from the Italian brand Comfort Zone in all our treatments. These products are made from the finest natural ingredients available, combined with the most advanced high-tech molecules and carrier systems to guarantee maximum efficacy, safety, and pleasure. The products are made in Italy, and Comfort Zone uses energy from renewable resources.
Comfort Zone products are available for purchase at our boutique.
To draw the maximum benefit from your treatment, we recommend talking with your esthetician before and throughout your experience. Don’t be afraid to ask questions, identify your pain, express your specific needs, and ask them to adjust the pressure they are applying. By sharing your needs during the treatment, your esthetician will have a better understanding of your expectations. Your esthetician will remain with you throughout your treatment to ensure that every minute benefits you for your complete satisfaction and wellness.
Your health and well-being are our number one priority. We are closely following the recommendations of public health officials and we are holding ourselves to the highest standards in the industry.
We’ve implemented several preventative measures to ensure you have a safe and relaxing experience before, during, and after your treatment. All our employees, including our estheticians, have undergone training regarding cleaning, sanitation, hand hygiene, and respiratory etiquette.
Your esthetician will thoroughly wash their hands before beginning your massage. We are also taking extra measures to sanitize massage rooms in between guests.
Read more about our preventative measures.
In an effort to create a contactless experience, all guests must reserve their treatments in advance either online or by phone. Payment will be required at the moment of booking with a credit card (MasterCard or Visa). A reservation for a body care treatment does not include access to the thermal experience. For more information, and to read our cancellation policy, please see our conditions of sale.
All Thermëa’s estheticians are certified and hold a diploma from an esthetic training centre. They provide a professional, courteous, and high-quality service.
If you take medication or have certain health conditions, we recommend a foot or facial care treatment. Please always seek personalized medical advice from your physician prior to reserving a body care treatment. Prior to receiving a treatment, we ask guests to fill out and sign a health form as a means of certifying that you have declared any health conditions. It is possible that your esthetician will ask for a note from your health care provider.
Because essential oils are not recommended for pregnant or breastfeeding women, please inform your esthetician if you are currently pregnant or breastfeeding. Foot care and facial care treatments should be prioritized during this period.
You can benefit from a body care treatment even if you do not wish to access the thermal experience.
You must be at least 16 years old to access the spa and book a body care treatment.
Enhance your visit by adding one of our many massages to your experience. Learn everything there is to know about enjoying your first massage at the spa by clicking the button below.
Treating your loved ones by letting them be pampered at the spa is the idea of the century. Purchase a gift certificate for a body treatment in just a few clicks or at the spa boutique. You’ll be spreading joy to your loved ones!!